WOW COMPARE – TERMS & CONDITIONS

WOW COMPARE provides price comparison for home services including: energy, broadband, phone, and mobile phone services. We also operate as an introducer/intermediary for selected financial and insurance products and services.

Definitions

• “Product” means any third-party product or service featured and displayed on our website;
• “Site” means this website, any mobile applications or channels operated on our behalf;
• “We”, “our” and “us” means WOW COMPARE;
• “Users”, “you” and “your” means any person who accesses and uses this website.

ACCEPTANCE OF TERMS & CONDITIONS

This Site is subject to the Terms and Conditions set out below and in our Privacy Policy. By accessing and using WOWCOMPARE.CO you agree to be bound by and to act in accordance with our Terms and Conditions and Privacy Policy.

1. Changes to Terms & Conditions – We reserve the right to amend these Terms and Conditions from time to time by amending this page. Amended Terms and Conditions are effective from the date they are posted on the Site.

2. Contacting Us – If you have any questions about these Terms & Conditions, or would like to contact us for any reason, you can reach us via one of the methods here: CONTACT US

ABOUT WOWCOMPARE.CO

WOW COMPARE is a registered trademark of We Are Wow Limited registered in England & Wales (Company number: 13424881 / Address: Sunnyside, Church Path, Friston, IP17 1PY).

WOW COMPARE is not a financial service provider, broker or bank. Therefore we are unable to provide individual financial advice and we do not recommend or endorse individual products & services featured on this website.

PERMITTED USE OF THIS WEBSITE

1. Use of this Site is for personal, non-commercial use only, it may only be accessed and used by a private individual or a business looking directly for a product or service for said individual or business.

2. This Site is intended for use only by residents of the UK. If you choose to use the Site from locations outside the UK, you do so at your own risk and you are responsible for compliance with all applicable local laws.

3. Users of our Site must be at least 16 years old.

4. You must NOT abuse the site or other users of the site:

• in any unlawful, fraudulent, or anti-commercial manner;
• with an automated software, process, program, bot, crawler, spider, data mining, trawling or other “screen scraping” software, program or system; Or
• modify, reverse engineer or amend any part of this site; in any way that interferes with or disrupts our communications and technical systems; Or
• cause harm to, threaten, embarrass, defame, libel, intimidate or harass another person with obscene, offensive, hateful, indecent, inappropriate, objectionable, unacceptable, discriminatory or damaging interactions; Or
• create, check, confirm, update, modify or amend details of another person.

5. If you want to link to this Site please do so in a way that is fair and legal and does not damage our brand or reputation. Please ensure any external links to this Site do not suggest, or imply any form of approval, association or endorsement by us. We reserve the right to request you to remove any link to this Site immediately and at any time.

USER GUIDE – YOUR RESPONSIBILITIES

Where we ask you to answer personal questions in order to provide offers & prices, please ensure this is complete and accurate. Where you choose to order or purchase a Product or Service from a third party provider you should ensure;

1. The information the provider has is complete, correct and accurate, and that you have disclosed all relevant facts. It is your responsibility to identify and correct any mistakes or errors in this information before you commit to purchase. Failure to do so could invalidate the contract.
2. You have read and are happy with the independent terms and conditions of each product or service provider, they are not the same as ours, and they are the terms you agree to when you leave this site and complete a transaction or purchase.
3. If you are in any doubt as to whether any information has been omitted or is incorrect you should disclose it to the relevant provider/supplier
4. If you create an account on this site, please ensure your username and password is kept private, you are solely responsible for use of your account.
5. You have received permission from any other person whose information you intend to provide on the Site. In submitting another person’s details you are confirming that you have obtained their permission to do so.
6. You have taken reasonable precaution to ensure that you are not knowingly causing damage to this Site by introducing viruses, malware, worms, data scrapers or any other malicious technology or code to gain access to our website, the server the website resides on or any other server computer or databases connected to it.

OUR SERVICE & RESPONSIBILITIES

We reserve editing rights to add, amend, delete, remove or modify information, content and data displayed on this Site at any time and without notice.

1. Our Site is manually edited, we try to ensure the material on this Site is accurate, we endeavour to correct any errors, or omissions as soon as possible after being notified of them. We are unable to guarantee that everything on the Site is 100% accurate and free from errors at all times.

2. Content on this Site should not be viewed or considered as financial or investment advice, or a recommendation or endorsement by us in respect of the Products & Services displayed on the Site. Information is provided for as a general guide and should never be relied upon as a definitive guide, it merely acts as an aid to inform choices.

3. The description and information about Products or Services may not present the complete details or all the features. It is important that you carefully read all the features and terms and conditions (those provided on the provider / seller sites) before committing to order or purchase.

4. Occasionally we run exclusive promotions and competitions. These will be subject to individual terms and conditions provided by us at the time.

LIMITATION OF LIABILITY

Disclaimer “AS IS” and “AS AVAILABLE”

Our Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. Please note that nothing contained in our website or the material published on it is intended to amount to advice on which you should rely;

To the maximum extent permitted by law, in no event shall the Company be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service).

We do not accept any responsibility or liability for any loss or damage:

• you suffer because the information you entered on our website is inaccurate or incomplete;
• in the event a Product or Service you apply for is not suitable for you or does not meet your requirements;
• due to errors, omissions, failures of this Site, or Third Parties in connection with a Product or Service; or
• due to the accuracy & content of product or Service reviews displayed on this Site or any other website that you may access while using our Site;
• caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment data, programs, or hardware due to your use of our Site, or any websites linked to it;
• resulting from the privacy policies or practices of linked third party websites, even if you access them via links from our website;
• resulting from unauthorised access to, or loss of personal information that is beyond our control.

THIRD PARTY PRODUCTS & SERVICES

Our Site provides information on a wide range of products and services, it is important to be aware that we are unable to guarantee every available offer, or price is provided. Other products or services could be available that are not shown on this Site, these could be cheaper, more appropriate or more suitable for you.

1. WOW COMPARE does not directly sell any product or service featured on this Site. All Products & Services are purchased directly using the links provided ……. ; These transactions are subject to the individual seller’s own terms & conditions. Please ensure you are aware of and happy with the sellers terms and conditions, and  product information:

• for home services (energy, broadband, mobile phones) this includes but is not limited to: contract duration, restrictions, exclusions, conditions that apply e.g. fair use policy, in-contract price rises.
• for finance & money products this includes but is not limited to: any restrictions, exclusions, conditions, and obligations which apply to the product/service.

2. Links to third-party websites from this Site, or in our emails and newsletters are provided for convenience only. We do not endorse, recommend or accept responsibility for any third party products or services, their websites, or for the information, opinions, views, or advice provided by third parties on individual websites & elsewhere.

3. Products and services displayed on this Site are provided and sold by third parties over whom we have no direct control

4. Please take care to check the suitability and adequacy of individual Products or Services. It is your responsibility to ensure you are happy with these and individual provider terms & conditions before ordering or buying. If you have any doubt as to the adequacy or suitability of a Product or Service, we suggest that you seek independent professional advice before committing.

INTELLECTUAL PROPERTY

We Are Wow Limited owns all intellectual property rights to this website and the material published on it. This includes, but is not limited to, all trademarks, logos, business names, trading names, design rights, database rights, copyright and other intellectual property rights.

You may print, download or store extracts from our website provided that:

• It is used solely for your personal, non-commercial use;
• You will not transmit or distribute it without our written consent;
• Copies must retain copyright or other intellectual property notices as displayed within the original material;
• No logos, trade marks or service marks displayed on our website may be printed or downloaded, except as part of the text of which they form part;
• If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (in all formats).

LEGAL

1.These Terms and Conditions, in accordance with our Privacy Policy constitute the agreement between you and us relating to your access and use of the Site in accordance with UK law.

2.If any part of these Terms and Conditions is subsequently considered to be illegal, invalid or unenforceable then that provision should be treated as having been deleted without affecting the validity of the remaining terms.

3. No failure or delay by us in exercising our rights under these Terms and Conditions will constitute a waiver of that right, nor will any single or partial exercise by us of any right invalidate further exercise of these rights.

COMPLAINTS

We want to provide users with excellent service. We operate within our obligations as set out in these T&C’s and Privacy Policy. If you are unhappy with our service for any reason, please contact us.

How do I make a complaint?

You can email us: service@wowcompare.co

Or write to us:

WOW COMPARE
C/O Cliff House, Sizewell Hall Road, Leiston, IP16 4TT

Or call us: 07458 609 999

IMPORTANT: Need to complain about a third party or a specific product or service?
If you are unhappy with a Third Party or Product / Service, you should address your complaint directly to that third party via the channels found on their website, or as found within direct correspondence provided by them.

T&Cs updated 15/5/2024