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How to get the cheapest broadband deal – Things to consider before switching broadband provider
What's the best deal for you?
Getting the best broadband deal depends on various factors. Here are some things you might need to consider or check:
- Whether the speeds offered meet your household needs.
- You're happy with the providers customer reviews and feedback.
- Whether your broadband can be bundled with other services like home phone and TV in a money saving deal.
- If there are additional connection fee's or set up fee's.
- The duration of a contract - 12 months, 18 months or longer.
- No in-contract price increases - whether the monthly cost is fixed for the term.
What's happens when you switch broadband provider?
Switching broadband provider is usually fast & easy:
- If you find a broadband deal you would like to sign up to, click on 'view deal' to visit the providers site and start your order.
- Once you've signed up the new provider will start your switch (they will notify your old provider you are leaving, cancelling your old service).
- Providing you are out of contract with your old supplier, you should not be charged anymore after your final bill.
- You will be notified of your switch over day and this will be the day your old services terminates and the new provider takes over.
- You have a 14 day cooling off period once your new broadband service is activated, this will provide some time to make sure you are happy with the new service.
Who provides the cheapest broadband in the UK?
Looking specifically at low monthly cost, the cheapest nationwide broadband deals we’ve found are with Now, Onestream & Vodafone, with broadband deals for £25 or less per month.
If you can get fibre to the premises (FTTP), the best full fibre deals we’ve found are with Community Fibre starting from £17.99 per month, followed by Gigaclear from £19.00 and Fibrus from £19.99 per month.
Cheapest and fastest don’t necessarily equal the best. In the most recent Ofcom customer satisfaction report (April to June 2024), SKY came out on top with the least number of Ofcom complaints 5 per 100,000, Plusnet came second with 6 out of 100,000.
‘Which’ broadband satisfaction survey (December 2024) put smaller providers Community Fibre, Hyperoptic & Zen at the top of their results based on overall customer satisfaction scores.
Compare the latest broadband deals where you live now.
Which broadband
connection is best?
The types and speed of broadband depend on where you live and the services available at your postcode. Compare the different types of internet connection and achievable internet speeds below to determine the best connections available where you live:
ADSL stands for asymmetric digital subscriber line ADSL provided the backbone for standard broadband services.
ADSL speeds are slower than cable or fibre typically ranging from lows of 6Mbps to highs of 20Mbps. ADSL connections are being converted to FTTC & FTTP connections as the UK Fibre upgrade rolls out.
FTTC is fibre to the phone cabinet FTTC fibre broadband is now available in most homes in the UK. Providing super fast broadband with speeds anywhere between 30Mbps to 250Mbs.
Cable broadband provides super fast broadband via coaxial cable technological advances have enabled cable services to offer super fast internet speeds from 130Mbps to over 500Mbps, that’s up there with full-fibre speeds.
FTTP is full fibre to the premises a full fibre connection means you can get fibre optic cables installed directly to your home. With full fibre you do not have to rely on slow copper wiring, you can get the fastest fibre speeds available in your area.
Full fibre currently provides speeds starting around 100Mbps rising to over 800Mps in some locations.
4G & 5G services provide wireless broadband connections through a mobile network achievable speeds are similar to fibre.
Currently nationwide coverage is patchy but as network coverage and technology improves mobile broadband will increasingly offer a viable alternative to fixed-line internet services.
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